12:00 Terms

Terms of service

Last updated Nov 12, 2026

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1. The agreement

These terms are between you and Glimr Labs. By creating an account or using Glimr, you agree to them. If you use Glimr for a company, you confirm that you can agree for that company.

2. Your account

Keep your sign‑in details private, and tell us at once if you think someone else has used your account. You are responsible for what happens under your account.

3. Plans and billing

The Free plan costs nothing and includes 5 hours of footage a month. Paid plans are billed monthly or yearly in advance, in US dollars, at the prices on the pricing page. Upgrades start at once and you pay the difference for the days left in the period; downgrades start on your next billing date. We give 30 days’ notice of any price change, and the new price applies from your next billing date.

4. Trials

The 14-day Editor trial needs no card. When it ends, your account moves to the Free plan unless you choose a paid plan.

5. Cancellation and refunds

You can cancel at any time from your account. Monthly plans run to the end of the month you paid for. Yearly plans are refunded for the full months you have not used.

6. Your footage and your work

You keep every right in the footage you upload and in everything you render. You give Glimr a limited permission to store and process your footage, only to provide the service to you. We do not use your footage to train models.

8. Acceptable use

Do not upload footage you have no right to use, try to break or overload the service, resell access without our written agreement, or use Glimr to make content that is illegal where you or your audience are.

9. Availability and changes

We work to keep Glimr running and post incidents on the status page. We may change or remove features. If we remove a feature you pay for, we tell you first, and you may cancel with a refund for the unused time.

10. Liability

Glimr is provided as is. As far as the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit.

11. Ending the agreement

We may suspend an account that breaks these terms. We tell you why first, unless the law or a security risk stops us from warning you.

12. Law and contact

These terms follow the law of the place stated in your order or invoice. Send questions about them to legal@glimr.example.

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